ChatGPT
Sam
Enterprise softwareOne $3,000/month customer
Charge for it.
Offer an introductory discount for feedback, and make the regular price clear upfront.
Drew’s office hours 37:59
For coaching programs and memberships
Office hours, every hour.
Members get your answer at eleven at night, the way you’d coach them. Bold hosts every call and lesson you’ve recorded and answers from them, with the minute you said it. What you never covered, it tells you to record next.
HRT University, FounderWell and Viva Tuition run their programs on it.
“Members keep finding new answers, and providers reach for it daily.”
Nico · Founder, HRT University
In production at
One call a week. Questions every day.
The members who made the call asked their question. The rest waited, asked in the group, or asked ChatGPT, which answers in your place with the internet’s average and doesn’t cite you. The weekly call still happens. It stops being the only place to get your answer.
Connect your program and members get your teaching in their own ChatGPT or Claude, the minute cited.
How to connectHow it works
Run the call once. It answers from then on.
You keep running your calls.
Calls, workshops, lessons, the Zoom archive. All of it starts answering.
Members get your answer, any hour.
In ChatGPT, in Claude, in your own program. With the minute you said it.
You see what to teach next.
What it couldn’t answer becomes your next call’s agenda. Teach it once.
It knows who’s asking.
Bold knows each member’s business and stage from your program. The same question gets the answer you’d give that person, from the minute you said it.
Two FounderWell members ask
Should I charge existing customers for new features?
Maya
Home-care softwareCustomers pay $600+/month
Include it free.
They already pay more than the new package. Ask for referrals later, separately.
Drew’s office hours 49:25
Sam · 37:59Maya · 49:25
Office Hours: Pricing Your SaaS Product Suite Across Customer Segments
One FounderWell office-hours recording. The answers are real; the founders’ names and photos are changed.
Office hours hear the brave ones. Bold hears everyone.
Every question a member asks, in your portal, your app or their own ChatGPT, lands in one place. Answer the gaps once on your next call, and they’re answered from then on.
4asked in office hours
140asked in Bold, the same week
Each dot is one member question 116 answered 24 not covered
Your members are telling you what to sell them next.
- 14times askedHiring your first salesperson Workshop
- 9times askedRunning a renewal call Thursday’s call
- 7times askedPartnership agreements Template
- 6times askedWhen a co-founder leaves New module
36 questions your members asked that point to four things you haven’t made yet.
Stop password sharing.
One member, one login. A member can’t hand their password to a friend or a business partner, because Bold limits each membership to that member’s own devices.
- Limit devices per member. Over the limit, the new device is blocked or the oldest one is signed out. You choose.
- Block logins from two places at once. Denver, then Lagos 40 minutes later: the second sign-in is stopped.
- No paying member is locked out by surprise. See who a limit would affect before you turn it on. Members can remove their old devices themselves.
Sam’s devices
3 of 3 in use
- MacBook ProDenver · Active now
- iPhoneDenver · 2 hours ago
- iPadBoulder · Yesterday
New sign-in: Windows laptopLagos · 40 minutes after DenverBlocked
Before you ask.
Is this a clone of me?
No. It doesn’t pretend to be you. It answers from what you taught, the way you’d explain it, and shows the call and the minute so members can check.
Will it answer questions I never covered?
No. It tells the member it isn’t in the library, and it tells you that the question was asked.
What about one-on-one calls?
Private by default. Nothing marked private appears in a member’s answers.
Can I bring my old Zoom archive?
Yes. That’s usually where the best answers are.
What happens to my course on Kajabi?
It moves. We bring over the catalog, the recordings, the members and who sees what. You check it before anyone else does, and nothing switches until you say so. Login and billing are set up with you. How the move works.
How painful is the switch?
We’ve moved libraries of hundreds of hours. We handle the import; your part is the review.
How long does setup take?
We agree the timeline with you after reviewing your recordings and access requirements. If you need it sooner, say so.
See it on your calls.
Send us a few of your calls, the more the better. We’ll show you the questions they answer and the ones they don’t.