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For programs with more video than anyone could watch

Your recordings, answering.

Members get your answer, the way you’d teach it. Bold hosts every lecture and call you’ve recorded and answers from them, with the minute you said it as proof. What it can’t answer, it tells you to record next.

HRT University, FounderWell and Viva Tuition run their programs on it.

Nico, founder of HRT University

“Members keep finding new answers, and providers reach for it daily.”

Nico · Founder, HRT University

In production at
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  • commercetools logo
  • HRT University logo
  • Viva Tuition logo
  • Ranger International logo
  • Suora logo
  • Show Them logo
  • Yo logo

Everything you’ve taught is in there. Nobody can find it.

Hundreds of hours of lectures and calls. The only way in has been search, and search finds the word, not the answer. So members ask the same questions again: in office hours, in the group, by email. You answer them again. Every hour you record makes the last one harder to find.

Two kinds of programs run on Bold.

01 / Clinical education

For clinical academies

Since April, the AI in your accredited CE is your responsibility. Start with the seven things ACCME requires and the evidence your joint provider will ask for.

HRT University

Clinicians ask between patients; Pearl answers from the lectures, with the minute. HRT University doubled its membership price.

The clinical page and ACCME checklist
02 / Coaching & memberships

For coaching programs and memberships

Your members already ask ChatGPT, and it answers in your place with the internet’s average. Connect your program and it answers with your calls, the minute cited. Office hours, every hour.

FounderWell

Founders ask between calls; the answer comes from the call where it was said.

The coaching page

How it works

Teach it once. It answers from then on.

  1. You keep teaching.

    Lessons, calls, workshops, the archive. All of it starts answering.

  2. Members get your answer, any hour.

    In ChatGPT, in Claude, in your own program. With the minute you said it.

  3. You see what to teach next.

    What it couldn’t answer becomes your next call’s agenda. Teach it once.

It knows who’s asking.

Bold knows each member’s business and stage from your program. The same question gets the answer you’d give that person, from the minute you said it.

Two FounderWell members ask

Should I charge existing customers for new features?

Sam

Enterprise softwareOne $3,000/month customer

Charge for it.

Offer an introductory discount for feedback, and make the regular price clear upfront.

Drew’s office hours 37:59

Maya

Home-care softwareCustomers pay $600+/month

Include it free.

They already pay more than the new package. Ask for referrals later, separately.

Drew’s office hours 49:25

Sam · 37:59Maya · 49:25

Office Hours: Pricing Your SaaS Product Suite Across Customer Segments

One FounderWell office-hours recording. The answers are real; the founders’ names and photos are changed.

“Bold runs on one rule. The AI never gets to be the coach. It cites the coach.”
Marcel Fahle · Founder, Bold

Office hours hear the brave ones. Bold hears everyone.

Every question a member asks, in your portal, your app or their own ChatGPT, lands in one place. Answer the gaps once on your next call, and they’re answered from then on.

4asked in office hours
140asked in Bold, the same week
Each dot is one member question 116 answered 24 not covered

Stop password sharing.

One member, one login. A member can’t hand their password to a friend or a business partner, because Bold limits each membership to that member’s own devices.

  • Limit devices per member. Over the limit, the new device is blocked or the oldest one is signed out. You choose.
  • Block logins from two places at once. Denver, then Lagos 40 minutes later: the second sign-in is stopped.
  • No paying member is locked out by surprise. See who a limit would affect before you turn it on. Members can remove their old devices themselves.

Sam’s devices

3 of 3 in use

  • MacBook ProDenver · Active now
  • iPhoneDenver · 2 hours ago
  • iPadBoulder · Yesterday
New sign-in: Windows laptopLagos · 40 minutes after DenverBlocked
Case study

HRT University doubled its membership price after adding Bold.

HRTU trains licensed providers in hormone therapy. Their old chatbot made up answers and sent members hunting through Kajabi for the right video. Now members ask Pearl, an AI clinical mentor that runs on Bold. Pearl answers only from the curriculum, points to the lesson and the minute, and says when it doesn’t know. It’s the first thing listed in what members pay for.

Read the HRTU story
HRT University course view with PearlPearl answering a clinical question with cited timestamps
Powered by Bold
Pearl on HRTU’s own platform. Every answer cites the lesson and the minute, so a provider can check it between patients.

Before you ask.

How is this different from a chatbot on my course?
A chatbot sits on top of your course and has to be fed. Bold is where the course lives: your recordings are hosted on Bold and answer from themselves, so there’s nothing separate to keep in sync.
Does it ever answer from the internet?
No. If the answer isn’t in your library, it says so.
What happens to my course on Kajabi?
It moves. We bring over the catalog, the recordings, the members and who sees what. You check it before anyone else does, and nothing switches until you say so. Login and billing are set up with you. How the move works.
How painful is the switch?
We’ve moved libraries of hundreds of hours. We handle the import; your part is the review.
Can members ask from ChatGPT or Claude?
Yes, with the same receipts. We set up connections per program. See how to connect.
What about one-on-one calls?
Private by default. Nothing marked private appears in a member’s answers.
How long does setup take?
We agree the timeline with you after reviewing your recordings and access requirements. If you need it sooner, say so.
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See it on your recordings.

Send us a few of your recordings, the more the better. We’ll show you the questions they answer and the ones they don’t.

Book a demo